Your privacy is more than a legal obligation for qs8a — it is a responsibility we genuinely care about. This document transparently explains what data we collect, why we need it, and how it is protected.
Stored with full encryption in a secure database
You may request to review, amend, or delete your data
Your data is not sold or rented to advertisers
Data is retained only as long as required by law
Qs8a ("we", "Platform") is fully committed to protecting your privacy and personal data. This Privacy Policy ("Policy") describes how qs8a collects, uses, stores, and protects your personal information when you use the qs8a platform, including the qs8a.pro website and the qs8a mobile app.
This policy is written in plain language so you truly understand what happens with your data — not just lengthy, tedious legal jargon. We believe transparency is the foundation of trust, and user trust is something qs8a does not take lightly.
By registering a qs8a account or using any of our services, you agree to the collection and use of information as described in this Policy. If you do not agree, please stop using the platform and contact us for assistance in deleting your account.
This Privacy Policy is to be read together with qs8a Terms and Conditions. Together, they form the complete agreement between you as a user and qs8a as the platform.
Qs8a only collects data that is genuinely necessary to provide a safe, seamless service that meets legal requirements. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, KYC selfie photo | Identity verification (KYC), age limit controls |
| Contact Information | Phone number, email address | Account communications, 2FA, notifications |
| Financial Information | Bank account number, account holder name, e-wallet | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection |
| Activity Data | Game records, betting history, transaction logs | Compliance, disputes, customer support |
| Cookie Data | Session cookies, language/theme preference cookies | Platform functionality, user experience |
Qs8a not directly collecting credit/debit card numbers — all card transactions are processed through PCI-DSS certified third-party payment gateways. qs8a never stores your full payment card details.
Data Minimisation Principle: qs8a only collects data that is genuinely necessary. We do not request information that is irrelevant to the services you use.
Every piece of data qs8a collects is used for a specific and legitimate purpose. We do not use your data for purposes unrelated to the services you use. The primary purposes of data use are:
Qs8a not using your personal data for third-party advertising, user profile sales, or any commercial purpose not directly related to qs8a services.
Qs8a does not sell, rent, or share users' personal data with third parties for marketing or commercial purposes. However, in certain limited situations, qs8a may need to share certain information with:
Every third party that receives access to qs8a user data must sign a data protection agreement and may only use that data for permitted purposes. qs8a conducts regular audits of all third-party providers to ensure ongoing compliance.
Important reminder: qs8a will never ask for your password or full account information via email, SMS, or live chat. If you receive such a request, please report it to qs8a support immediately.
Protecting your data is a top technical priority for the qs8a engineering team. Here are the security layers we have implemented:
That said, it must be acknowledged that no security system in the world is 100% impenetrable. qs8a continuously updates and strengthens its security systems as a proactive measure against ever-evolving cyber threats.
If you suspect any suspicious activity on your qs8a account, change your password immediately and enable two-factor authentication (2FA) through your account settings. Then contact qs8a support for further review.
Qs8a uses cookies and similar technologies to ensure the platform functions properly and to deliver a better user experience. The following are the types of cookies we use:
Qs8a not using third-party cookies for advertising or cross-site tracking. We do not track your activity outside the qs8a platform.
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the qs8a platform.
As a qs8a platform user, you have the following rights regarding your personal data. You may exercise any of these rights by contacting the qs8a privacy team:
Request a copy of the personal data qs8a holds about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal retention requirements.
Request that qs8a restrict how your data is processed under certain circumstances.
Receive your data in a structured format that can be transferred to another platform.
Object to the processing of your data for specific purposes such as direct marketing.
Qs8a will respond to requests relating to the above rights within 30 working days from the date the request is received. Some requests may require additional identity verification before being processed.
Qs8a does not retain your personal data indefinitely. Retention periods are determined based on operational needs and applicable legal obligations:
When data is no longer needed and there is no legal obligation to retain it, qs8a will securely delete or anonymize that data.
As a platform that uses global cloud infrastructure, some of your data may be stored or processed on servers located outside Malaysia — particularly in the context of CDN services and international payment processors.
In each such case, qs8a ensures that:
Qs8a reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any significant amendments will be communicated to users via:
Continued use of the qs8a platform after any amendment takes effect constitutes your acceptance of the updated Policy. We therefore encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise any of your privacy rights, the qs8a privacy team is ready to help. You can reach us via:
The qs8a privacy team will respond within 3 working days for email enquiries, and within under 2 minutes for live chat during operating hours.
This Privacy Policy is governed by the applicable laws of the jurisdiction where qs8a is registered. Any disputes relating to this Policy will be resolved in accordance with the mechanisms set out in the qs8a Terms and Conditions.
Not just encryption alone — qs8a takes a layered approach to ensure your data stays secure at every level.
SSL 256-bit protects data in transit between your device and our servers. Data stored in our databases is also encrypted with separate keys.
A role-based access control system ensures each qs8a staff member can only view data relevant to their specific role.
The qs8a SIEM (Security Information and Event Management) system monitors all activity in real time and immediately alerts the security team upon detecting anomalies.
Every access to sensitive data is recorded in audit logs stored in a separate system that cannot be altered by any staff member.
Data is backed up in real time to a secondary data center at a separate location. Backups are also encrypted and tested for recoverability on a regular basis.
Qs8a conducts regular security and penetration testing through independent third parties to identify and address vulnerabilities before they can be exploited.
Your privacy is protected by world-class encryption. Over 500,000 Malaysian users have trusted qs8a to keep their personal data safe.
For users aged 18 and above only. Please gamble responsibly. Responsible Gambling Guide.